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Contact information in bids
The site
provides Buyers and Coders contact with the other party in 2 ways. First
there is a site bidding system, which allows both parties to post responses back
and forth. The system automatically emails the other party each time a new
bid/comment is placed, and also notifies them in their 'to do' list.
Second, there is a chat room that is on each bid request that allows real-time
communication.
To protect our fee, direct contact information is not
allowed to be posted in any bid before funds are escrowed and doing so violates
both the
buyer and
seller
agreements. As we routinely monitor all bids, such activity can
result in immediate dismissal.
However, once funds are escrowed, this rule of course,
no longer applies. After successful escrowing, we actually release
the email addresses of both parties to each other. You can then decide on
your own, whether you wish to share additional contact information with the
other party or not. Please note, that we still highly recommend that you
continue to communicate through the site bidding system as it documents the
project and protects you in case a dispute should arise.
However, on larger projects, sometimes more direct
communication (such as phone, IM, etc.) is useful even before the funds are
escrowed. To do this, the coder simply fills out the contact information
they wish to release to the buyer in the 'my alerts/info release' section of
their account and the information is automatically released to the buyer.
Please note, that contact information is still never allowed on any bid.
The "information release" system does it automatically...making contact
information unnecessary.
Here is how it works:
1)The
coder fills out the contact information that they wish to release to potential
buyers under the 'my alerts/info release' section of their account:
2) When they place a bid on a bid request that allows contact
(bid requests in either the "medium business project-$500+" category of the
"large business project-$5000+" category), the buyer will see an extra link that
does not normally appear:
3) Using this link, the buyer can then obtain
the information that the coder has chosen to release. Below is the
page that the link goes to.
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