Description:
I have an urgent request to provide a call tracking tool for a technical support department.
My requirements are simple. I'm looking for an existing helpdesk application with the following features:
1. Track Incoming Support Calls.
2. Track Customer Information
3. Track Individual Task perform by service person
4. Provide basic reporting.
For your bid to be considered.. you must provide a screen capture of your tool or a url for a demo.
Deliverables:
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.
2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request.
3) Complete ownership and distribution copyrights to all work purchased.
Platform:
Web Application using ASP or HTML files. Web Server IIS5
Must be 100% finished and received by buyer on:
Apr 9, 2003 EDT
Deadline legal notes: All times are expressed in the time zone of the site EDT (UT - 5). If the buyer omitted a time, then the deadline is 11:59:59 PM EDT on the indicated date.
Remember that contacting the other party outside of the site (by email, phone, etc.) on all business projects < $500 (before the buyer's money is escrowed) is a violation of both the software buyer and seller agreements.
We monitor all site activity for such violations and can instantly expel transgressers on the spot, so we thank you in advance for your cooperation.
If you notice a violation please help out the site and report it. Thanks for your help.
|
