Show Bid Request
troubleshooting an install problem in Windows
Bid Request Id: 39504
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Description:
We have a program that on some Windows systems, the installation process of our program is NOT being allowed to write to the registry. This is ocurring in some Win98, Win2000 and Win XP systems. It is not common but about 1 in 10 users cannot complete the installation due to something in their OS preventing the writting to the registery or the execution of the compiled EXE file that is supposed to open after sucessfully writting to the registry.
We are looking for someone who has access to several Windows operating systems and can install our sample files and hopefully reproduce what the occassional end user is experiencing. Next, we need to have you tell us WHY the internal (compiled) EXE is not executing after the registration code is entered. It is all self explanatory once you download and try installing one of the programs.
We have already determined that the problem is NOT a firewall or virus software running locally on the end-users system. We have also identified that it is not an issue regarding the administrative rights of the system.
Deliverables: a detailed analysis of the problem only - no fix or software coding is required for this project.
Platform:
Windows
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Bidding/Comments:
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Bid Amount |
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Coder Rating |
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This bid was accepted by the buyer!
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$20 (USD)
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Dec 16, 2002 3:46:16 PM EDT
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10
(Excellent)
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My team will be happy to examine your program and attempt to determine the problem causing the issues you describe.
We have Windows 2000 Professional, Windows 2000 Advanced Server, Windows XP Professional, and Windows NT 4 machines on which to test.
We can also test on Windows 95 and 98 if necessary.
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