Show Bid Request ASP Help Desk Bid Request Id: 3642 Bookmark in my 'To Do' list Posted by: WeldonBoyd (12 ratings) (Software buyer rating 10) Non-action Ratio: Below Average - 50.00% Buyer Security Verifications: Good Approved on: Oct 13, 2001 10:10:30 PM EDT Bidding Closes: Oct 28, 2001 EDT Viewed (by coders): 884 times Phase: 100% of work completed and accepted. Coder has been paid. Max Accepted Bid: Bidding is closed Project Type: Small Business Project: $100 (USD) + Bidding Type: Open Auction Categories: Visual Basic, ASP Enter chat room for this bid request (0 active users at Sep 23, 2003 2:51:52 PM EDT) Description: We need an ASP/VBScript Help Desk that can be added to existing Websites. Needs to have user login/password and ability to track open ticket status. Customer Services needs to login to address open tickets and post resolutions. Would be nice to have FAQ or Knowledge base built on previous histories. Project Specification Attached. Deliverables: Full ASP source code and database. Must run in our proprietary web server. Copy will be provided. Special Conditions / Other: Looking for completion by 12/1/01 Additional Files: This bid request includes IMPORTANT additional attached files. Please download and read fully before bidding. Remember that contacting the other party outside of the site (by email, phone, etc.) on all business projects < $500 (before the buyer's money is escrowed) is a violation of both the software buyer and seller agreements. We monitor all site activity for such violations and can instantly expel transgressers on the spot, so we thank you in advance for your cooperation. If you notice a violation please help out the site and report it. Thanks for your help.   Bidding/Comments: All monetary amounts on the site are in United States dollars. Rent a Coder is a closed auction, so coders can only see their own bids and comments. Buyers can view every posting made on their bid requests. See all rejected bids (and all comments) Name   Bid Amount    Date   Coder Rating   Charlie2 (3 ratings) in Houston, Texas United States Bid id: 32,500   N/A Oct 14, 2001 11:50:28 AM EDT  10 (Excellent)     Hello, I have already written a very powerful customer support/web based help desk that contains the following modules: Help Tickets managment, Staff Task management, Knowledge database, on-line live support rooms, download sections for document releases, time track for staff, and more. Application has 3 user levels; users, staff and admins. Also handle file attachments, auto email notification of the ticket status and more... Let me know if you are interested... Note: The app was developed using COM, ASP and Access 2000 backend.           There are 13 private replies to/from Charlie2. Click here to view them.   This bid was accepted by the buyer! Charlie2 (3 ratings) in Houston, Texas United States Bid id: 35,990   $300 (USD) Oct 19, 2001 2:01:40 PM EDT  10 (Excellent)     Per our previous agreement.